Plans

Straightforward plans, no surprises.

All plans include onboarding, training, and dedicated account management. No hidden fees.

Starter
For small teams getting started with outsourced support.
$799/mo
  • Up to 500 contacts/month
  • Phone & email support
  • Standard business hours
  • Monthly reporting
  • 1 dedicated agent
Most popular
Growth
For growing businesses that need extended coverage across all channels.
$1,999/mo
  • Up to 2,000 contacts/month
  • Phone, chat & email
  • Extended hours coverage
  • Weekly reporting & QA calls
  • Dedicated agent team (3)
  • CRM integration
Enterprise
Custom coverage for large-scale or complex support operations.
Custom
  • Unlimited contacts
  • All channels + social
  • Custom hours coverage
  • Real-time dashboards
  • Dedicated manager
  • SLA guarantees
Why outsource?

Less overhead. More coverage. Zero compromise.

Hiring in-house means salary, benefits, training, turnover, and desk space. Outsourcing to First Ring means none of that — and better coverage from day one.

In-house receptionist / BDC agent
  • ✕ $60,000+/yr salary
  • ✕ Benefits, taxes & overhead
  • ✕ Sick days, vacation, turnover
  • ✕ Limited to business hours
  • ✕ Weeks to hire and train
First Ring Support
  • ✓ Fraction of the cost
  • ✓ No benefits or overhead costs
  • ✓ Always available, tailored to your needs
  • ✓ Coverage on your schedule
  • ✓ Live within days, not weeks
Your brand voice, our agents

Your customers will never know it's us.

Your customers will never know the difference. Our team takes the time to understand your business inside and out — your identity, your voice, and the experience you want to deliver. Every interaction is handled with the same care and consistency as if it were your own team.

No matter the industry or the size of your business, every caller is met with a warm, professional voice that reflects your brand — because when we represent you, we take that seriously.

Custom call scripts
We work with you to build scripts that match your exact tone, terminology, and process.
Industry-specific training
Agents are trained on your industry's expectations — legal intake, food orders, dealership inquiries, and more.
Ongoing QA & call reviews
We regularly review calls to make sure quality stays consistent and your standards are always met.